The pirates weren't customers, they might never be customers, so spending money to try to stop them serves no purpose.

Of course there are plenty of examples of bad employees giving lousy customer service. But trying to solve this by declaring the customer “always right” is counter-productive.

For the first time since World War II the United States is not the world's #1 economy. We have slipped behind the European Union. (This, according to Erin Burnett on CNBC, Friday, March 14th.)

Microsoft's failure to respond to its customers' outcry shows that it is time to call on established antitrust laws that allow governments to impose sanctions on a vendor that has a dominant position in a market.

This is my proposal for a kinder, gentler HTML 5. The new language I am proposing is not totally compatible with HTML 4. But HTML 4 was not totally compatible with HTML 3, and XHTML would not have been totally compatible anyway, so that's ok.

China holds over one trillion dollars, and Japan almost one trillion, in dollar-denominated assets.

Other countries have lesser but still substantial amounts. As the US dollar is the reserve currency, the entire world’s investment portfolio is over-wei