All Hugh Loebner wanted to do was become world famous, eliminate all human toil, and get laid a lot. And he was willing to put up lots of good money to do so. He's a generous, fun-loving soul who likes to laugh, especially at himself. So why does everybody dislike him so much? Why does everybody give him such a hard time?

I don't believe in certifications. The certification alphabet is no substitute for a solid portfolio; you should be spending your time building stuff, not studying for multiple choice tests. But that doesn't mean they're worthless, either. I don't think certifications get in the way, as long as you can demonstrate an impressive body of work along with them.

Of course there are plenty of examples of bad employees giving lousy customer service. But trying to solve this by declaring the customer “always right” is counter-productive.

Instead of finding assembly lines of productive workers, they quickly discover that their product is produced by utterly unpredictable, uncooperative, disobedient, and worst of all, unattractive people who resist all attempts at management.

The people you choose to work with are the most accurate predictor of job satisfaction I've ever found. And job satisfaction, based on my work experience to date, correlates perfectly with success. I have never seen a happy, healthy, gelled, socially functional software development team fail. It's a shame such teams are so rare.

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